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FAQ

  • How do I get a library card?

    Anyone who either lives or works full-time in Jefferson County can join the library. Membership is free and easy! Simply bring a form of ID to the circulation desk, fill out the contact information form, and receive your library card. You will then have access to all of our print and digital resources, books, DVD’s, audiobooks, magazines, newspapers, etc.

  • How many books can I check out at one time?

    For first-time check-outs, the limit is five items. After, a track record has been established and books returned, then the sky’s the limit! As long as materials are brought back on time, we encourage you to check out as many as your heart desires. Keep reading!

  • Are there late fees for books?

    No, we are a fine-free library. We believe in providing as much access to resources as possible to every member of our community. However, we believe that the respect we have for our patrons should be returned by responsible usage of the material. There are due dates for the material and the borrower will be reminded by phone or email, when that date is approaching.

  • Who can use the computers? How does it work?

    Use of the computers is free to any visitor to the library. Just sign in to a computer at the circulation desk and pick a number of a computer. There is a limit of 30 minutes on a computer if others are waiting; otherwise, a computer may be used for as long as needed.

  • What about printing, copying, and faxing?

    Printing is 25 cents per page. The fax machine is $1 per page.  Scanning is available by request. The circulation desk will help you with copying and faxing. Your print job can be picked up at the circulation desk.

  • What are your hours?

    Monday, Tuesday, Wednesday, from 9 a.m. – 5 p.m.; Thursday from 9am-5pm, except during an Unplugged Thursday event when the library is open from 9 a.m. – 8 p.m.; Friday, from 9 a.m. – 4 p.m.; and Saturday from 9am-1pm. Closed Sundays.

  • Where are you located?

    Our address is 200 E. Washington Street, Charles Town, WV. We are one block up from the courthouse on the corner of Washington and Samuel Streets, across from the Chamber of Commerce building.

  • Can I search for books if the library isn’t open?

    Certainly! Just browse our online catalog. You can also reserve books online and pick them up at your convenience. Don’t forget to leave a book review online, a special perk of your membership!

  • Can I return books if the library is closed?

    Yes; simply drop off your books in the book depository, located to the right of the main entrance doors. Any books deposited there will be checked in the next morning for the previous date as a courtesy to you.

  • I have trouble with computers. Can someone help me?

    We are always happy to help. Ask at the circulation desk and someone will come to help.

  • I want to participate in your programs. How do I join?

    For adult programs: adultservices@ctlibrary.org
    For children’s programs: kids@ctlibrary.org
    For teen programs: ctlreads@ctlibrary.org

  • May I donate my old books to the library?

    Yes; we accept your books as long as they are in good, clean condition. We cannot accept textbooks more than five years old, nor encyclopedias. If a book has water damage, mold, is dirty, etc. we cannot accept it. Please drop off any book donations at the circulation desk during regular hours.

  • Does the library take monetary donations?

    Yes; donations are welcomed! If you would like to support the library financially, please see our donation page for more information: Click here to donate

10 Comments

  • Kathleen
    Posted December 15, 2024 4:17 pm 0Likes

    Hello, I live in Loudoun County and wonder if you have a sister program for library cards with neighboring counties?

    • ctlreads
      Posted December 16, 2024 9:11 am 0Likes

      Hi Kathleen,
      Unfortunately we do not have an agreement with Loudoun. We are an independent community library and offer our cards to any resident or full-time employee in Jefferson County. You can check with the Bolivar-Harpers Ferry Library as they are associated with the Martinsburg-Berkeley Library System and may have an agreement with Loudoun. Thank you for checking in with us and please visit if you ever are in the area.
      Thank you,
      Brian

  • Celestial Allan
    Posted February 4, 2024 11:08 am 0Likes

    Is there a way for non-residents to purchase a temporary card?

    • ctlreads
      Posted February 5, 2024 10:14 am 0Likes

      Hi Allan, we do not have a process for temporary cards at this time. Without a card you can still use our computers, make copies for $.25, or use our reading room with your own laptop or read our material. Thank you for your interest in the Charles Town Library.
      Brian Christopher

  • Kathy
    Posted August 19, 2018 8:19 am 0Likes

    Do you have ebooks?

    • ctlreads
      Posted August 20, 2018 12:17 pm 0Likes

      Hi Kathy,
      At this time we do not have ebooks.

  • Tyler
    Posted August 18, 2018 10:05 am 0Likes

    Does the library do ebooks at all?

    • ctlreads
      Posted August 20, 2018 12:18 pm 0Likes

      Hi,
      At this time we do not have ebooks.
      Thank you.

  • nancy
    Posted November 10, 2016 12:32 am 0Likes

    I was wondering if we can, or how do we request a book that does not appear in the catalog?

    • ctlreads
      Posted December 30, 2016 2:21 pm 0Likes

      You may request a book on the website or call or come in and make the request. You can also request via email to octllibrarian@frontier.com

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